Q. What sorts of locks are there?
A.
- lock phone to SIM
- lock phone to OPERATOR (network lock)
- lock phone to CODE (product lock = offer lock)
If your phone is locked to the sim you cannot use any other
sim than the one you have: SIM broken makes phone useless.
If your phone is locked to an operator, you can use any
SIM from this operator in your phone. You can switch between
contract and prepaid as you wish, but not to a different
operator.
If your phone is locked to a code, the phone checks a special
"password" (GID) on the SIM that must match your
phone. Providers often use different passwords for contract
and prepaid.
Q. What are the advantages of unlocking a phone?
A. An unlocked phone gives you the freedom to opt the network of your choice and lets you gain the best value by switching operators. Secondly, unlocked handset can fetch you a higher selling price in the market.
Q. Is unlocking through such codes safe?
A. Unlocking through codes is probably the safest form of unlocking which can remove the network restriction on
your mobile phone, since there are no clumsy cables or flashing
software involved in the process. All you got to do is simply follow the steps to enter the unlock
codes into your phone and free it from a restricted network.
Q. If I have tried to unlocking my phone earlier, can I avail your service?
A. If you have attempted unlocking
your phone in the past, there may be chances, our codes may not unlock your phone.
Gsmlocker advises all customers that they should not
order unlocking codes if the phone has been subject to previous
unlocking attempts.
Q. Why should I give out the IMEI
number of my phone?
A. An IMEI number is unique to each
phone. No 2 phones can have the same IMEI number. However, information such as your phone account or SIM card is not exposed and is safe. Therefore, with your IMEI number, apart
from generating unlock codes, we cannot use it to any other purpose.
Q. Is mobile phone unlocking illegal?
A. Mobile phone unlocking is NOT illegal in
the US and UK. Phones are manufactured to accept
any SIM card. The 'lock' which is placed on a mobile
phone is added by the network operator to prevent the customer from
using any other network. 'Mobile Unlocking' removes
this lock, thereby giving you the freedom to use any network of your choice.
Q. What About Contract Phones?
A. If you obtained your phone on a contract,
you should remember that it still belongs to the network
until you have completed your 12 month contract. Unlocking
your phone while on under contract may be a breach of your
contract. You may wish to check your contract to see if
unlocking is prohibited before purchasing unlocking codes.
Q. How many times can I enter codes?
A. Nokia DCT3 & DCT4 phones allow upto
five (5) attempts at unlocking using code method. If you
enter incorrect codes five (5) times, the phone
becomes hard locked and can be unlocked using a cable solution.
Q. What happens if none of the codes work?
A. If none of the codes can unlock your phone, send us an email giving details of the messages which
appeared on your phone screen. We shall do the needful.
Q. What happens if the codes don't work the second
time?
A. If you have provided us correct information and followed instructions as in the e-mail (also the phones software or IMEI have never been changed)
there is no reason the codes should not work. It is quite impossible
for the codes to fail unless the information given is
incorrect, the procedure is not followed as given in e-mail,
or the phones software/IMEI has changed.
Q. Do you unlock stolen or barred phone?
A. NO. We DO NOT unlock any stolen or barred phones. We
are NOT responsibile for any damage or loss of service
on a phone which is stolen or barred.
|
Search |
FAQ
| Contact
